Described are two national reports involving the service sector of the national economy: (1) the role which engineers play; and (2) how engineering students will benefit from careers in the service sector. (CW)

Some basic assessment/evaluation issues which must be considered when beginning any health/fitness program are identified, and assessment's role in fitness program development is discussed. A description is included of the development of a total wellness program designed to meet criteria for law enforcement certification of the Greensboro (NC)…

Presents a conceptual framework for design of business games in which output is in the form of service. The framework is presented as three separate systems--the physical, the financial, and the external environment. A hotel management game is used to illustrate the discussion. (Author/MBR)

For years, doing laundry at Columbia University (New York) was just as labor-intensive as it is at most universities. Fortunately, as of last spring, laundry life at Columbia has changed dramatically. Today, with the help of a real-time Web-based service called LaundryView, students can log on to the system via the LaundryView Web site from a link…

Three law students at New York University (NYU) detail components and implementation of NYU's loan assistance program for graduates with low earnings (usually employed by public interest firms, the government, or small firms). NYU's program is intended to preserve student body diversity and minimize debt concerns as a factor in career choice.…

This bulletin provides, in four parts, information about the qualifications, selection and training of personnel in various service industries. Service Instruction of Department Stores describes the sales force of most department stores, composed chiefly of women, and the lack of team spirit; outlines the physical education program to monitor…

The author argues that, in a team-based business culture where good service is a minimum and professionalism is a given, information experts need to move beyond the service era and distinguish themselves by creating an "information experience." Describes how corporate information experts can adapt to what John Naisbitt has called the…

The AVMB (General Preparation for Society and Career) educational route was developed in the Netherlands for students with little interest in vocational offerings or with too few skills for vocational training. The program aims to equip young people with skills for simple service jobs through experiential and work-based learning. (SLD)

Public policy programs at universities are continuing to define and defend their institutional niche, influenced by new quantitative approaches of cost-benefit analysis and more analytic decision making. At least 50 institutions offer master's programs in public policy leading to jobs in government and industry. (DB)

The summary report is an outgrowth of a 1972 meeting of the National Advisory and Review Committee of the California State Department of Education, Vocational Education Section. The principal intent of the report is to provide project staff and consultants insight into the problems of career development for public service occupations, as well as…

The diversity and multitude of new public service occupations has encouraged the development of new occupational curricula in community colleges. One such effort involved the development and distribution of two comprehensive curriculum guides for governmental management and instructional associate programs by the California Community Colleges…

A representative of a New York public service union discusses the role of his union in the education of workers. Focus is on the union's provisions for the educational needs of members, and changes in the workplace, particularly the trend away from industrial jobs to service occupations, for which union members must be prepared. (JMD)

Recently the Woodrow Wilson National Fellowship Foundation has conducted a variety of programs that support high quality in education. These programs are described in this report. The Administrative Intern Program, begun in 1967, selects young men and women with masters of Business Administration degree to serve on administrative staffs of…

Discusses the transformation of service industries since World War II into the number one element in the economy, emphasizing the role that technology has played. Addresses the need for service industries to become even more technology-intensive, in an effort to stabilize employment and make manufacturing in the United States more competitive. (TW)

This framework provides tools for determining how national and industry standards align with goals and curriculum in Career and Technical Education (CTE) programs. The examples, alignment charts, and ideas for activities contained in this document are intended to encourage districts, sites, and teachers to use, adapt, and develop their own best…