The effectiveness of higher education institutions has bases in institutional structures and cultures. However, structure and culture represent abstract concepts while institutions realize high performance in practice. Given their salience in higher education, mission statements and campus space bring structure and culture into the realm of…

The purpose of this article is to illuminate one researcher's experience in working with poetic representation while researching participants' perspectives of the transition from high school to college. Two integral points are discussed: (1) making the choice of using alternative representation--letting the data speak, and (2) the flow experience…

In 2012, the country's land-grant colleges and universities will celebrate their sesquicentennial. This anniversary provides a good opportunity to consider how these distinctively American institutions have evolved over the past 150 years and how well they are doing today in preparing students for the 21st century. Resilience will be a key…

This article describes a model of civic engagement based on four key community organizing practices, created at Occidental College and implemented since 2001. The foundations of this model do not include confrontation, mass mobilization, or demonstrations--tactics commonly associated with the term community organizing. This model, instead,…

The author's experience of ethical review over six years as an academic member and chairperson of a university human ethics committee has been largely positive and educative. The account brings together archival records and personal experience to create a "transactive" account of the practical experience of doing ethical review in one…

Although there is agreement that graduating students should be able to function effectively in an increasingly diverse society, there is reasonable difference of opinion regarding how that goal should be accomplished and how progress should be measured. The most pervasive and appealing conventional wisdom is that positive attitudes and behaviors…

As physical evidence of institutional aspiration and achievement, ambition and accomplishment, campus heritage (broadly defined) has emerged as a major component in comprehensive campus planning and in devising a site-specific sense of place. Physical actions related to campus heritage include the renewal and/or repurposing of landmark…

It is hard to define a single set of ethics that will cover an entire computer users community. In this paper, the issue is addressed in reference to code of ethics implemented by various professionals, institutes and organizations. The paper presents a higher level model using hierarchical approach. The code developed using this approach could be…

Although alcohol is the drug that college students use most frequently and in greatest quantity, the designer drug ecstasy has generated both curiosity and concern in recent years. This Fact Sheet offers an overview of ecstasy, possible effects of its use, and implications for institutions of higher education. Although the number of students…

As a professor in a graduate program in college student affairs, the author thinks of herself as an expert on the college experience. For the past 12 years, she has taught courses and conducted research on college students, their learning and development, the campus environment, and trends in higher education. Like any good scholar, she makes it a…

Can higher education institutions continue using planning and self-evaluation processes that are decades old without any reform? Several recent monographs urge institutions to embrace continuous improvement processes that engage systematic planning and department self-evaluation across whole campuses, but they do not show institutions how to do…

Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…

The crucial role of social integration for the academic success of home students is a common theme in pedagogical research, but for international students the emphasis has been much more on cultural factors and the challenges of transition. The findings of the International Students' Experience Project at the University of the Arts, London suggest…

Three women of color--a professor and two students--describe the role that community engagement has played in helping them gain a sense of belonging in a predominately white, liberal arts college environment. They discuss how engagement with one another within these three domains assists in their adjustment and retention, as well as how their…

The assessment-related activities of academic development units (ADU) are driven not only by institutional initiatives and the pursuit of particular research interests but also by less predictable factors including the emerging needs of faculty members and external funding opportunities. When not located within a strong classification framework,…