Behavioral, educational, and organizational methods for improving the degree to which workers comply with the objectives of industrial health promotion programs are discussed. Compliance can be enhanced through: (1) better program location and scheduling; (2) increased worker satisfaction; (3) use of psychological and educational techniques; and…

Many techniques that American business has developed for marketing goods and services can be used to build public support for the schools. Practical elements of a marketing plan include: (1) developing a customer philosophy; (2) creating an organizational image; (3) employing and supporting marketing personnel; (4) communications; and (5)…

The 1981 unionization of service and maintenance employees at Cornell University marked a growing trend. The university's policy and procedure throughout the process is chronicled and discussed from the perspective of maintaining good personnel relations. (MSE)

Corporations are beginning to invest in employee fitness and health programs. Employee fitness programs result in greater morale and improved quality and quantity of work, decreased absenteeism, decreased employee turnover, and increased efficiency. (JN)

Describes an Employee Participation Plan (EPP) involving teams of three to eight employees and a supervisor/team leader for the purpose of identifying and solving production problems and issues. Key ingredients in a successful EPP include nonauthoritarian leadership styles, thorough group leader training, and prompt action on team suggestions. (SK)

For camp staff, factors that contribute to the summer doldrums are weather, level of general fatigue, unsatisfied expectations, sensory overload, accumulation of negative "self-talk," and an underlying sense of hurry. Strategies for overcoming summer doldrums involve novelty and stress management, and include promoting health, challenging…

Multisource assessment is a tool for obtaining quality performance feedback by collecting performance information from multiple work associates. Topics include performance facilitation; performance feedback; assessing training effectiveness; continuous learning; and development or performance management. (AEF)

Describes a study of 180 full-time college employees that examined how various job groups in the community college used different kinds of conflict communication behaviors, and if those behaviors were related to institutional climate. Finds that years of experience and satisfaction with leadership were associated with job satisfaction and the use…

Presents ideas about how the workplace affects job performance, how to diagnose workplace-related problems, and how to make modest improvements. Highlights include: workplace-imposed limits on performance; the mental and physical steps of work; screening behavior; how adaptation interferes with performance; task- and human-based workspaces;…

Examines factors that contribute to the development of an organizational culture. Discusses the vision/mission; training; technology, equipment and supplies; and decor/appearance. Describes how one library created a staff-friendly environment through increasing communication between departments and cross-training to provide interdepartmental…

The work of internal verifiers (IVs) is integral to ensuring that the operation of vocational qualifications meets the local needs of learners and employers, while also maintaining reliable quality nationally and throughout occupational sectors. Arguably, though, the role of IVs in the management of vocational learning often remains narrowly…

This report represents the culmination of a year-long evaluation of the nature and extent of sexual harassment in the federal government. The various chapters explore the: (1) attitudes of federal employees toward sexual harassment; (2) extent of sexual harassment in the federal workplace; (3) characteristics of victims and perpetrators of sexual…

Briefly examines the Bell System as it existed before its break-up, changes that have occurred and what has resulted, and efforts of an instructional developer to design a learning experience for middle managers as they move into this new work environment. The resultant seminar and its focus are discussed. (MBR)

Describes student reaction to an internship program in journalism. Suggests that students must learn that formula and boredom are basic to the work world but that they can lighten this routine with their own inventiveness and creativity. (MM)

Describes the PROBE Model which profiles worker behavior and reveals problems to be overcome. Discusses the six facets of behavior and the two categories of behavior and how they all work together. (CT)