The purpose of this practicum was to develop an educational presentation in collective bargaining for the faculty, administration, and board of trustees at Pensacola Junior College. The report includes the background of collective bargaining in post secondary education, the status of collective bargaining in Florida under the recently enacted…

Describes use of quality circles (QC)--small groups of employees who meet regularly and voluntarily to identify, solve, and implement solutions to work-related problems--as a form of participative decision making, highlighting QC concept, establishing a QC, introduction process, management support, benefits, evaluation, and shortcomings. Thirteen…

The aim of the OECD activity "The Role of National Qualifications Systems in Promoting Lifelong Learning" is to investigate how qualifications systems influence the volume, distribution and quality of lifelong learning. This paper takes forward thinking about the ways in which qualifications systems can influence participation in lifelong learning…

Describes the "Z" type training methods used in Japan. This training emphasizes interpersonal relations, long-term development, participative relationships, ability to perform several jobs, and individual patience and tolerance. (CT)

Focuses on library paraprofessionals. Discusses their concerns about lack of advancement; performance of jobs formerly designated for librarians; "professional" versus "non-professional" grouping; duties of paraprofessionals; paraprofessional education; and future outlooks and needs. (AEF)

Summarizes 35 years of empirical research on goal-setting theory, describing core findings of the theory, mechanisms by which goals operate, moderators of goal effects, the relation of goals and satisfaction, and the role of goals as mediators of incentives. Explains the external validity and practical significance of goal setting theory,…

Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…

A survey of 301 child protection workers in 33 states found respondents generally depressed about their working conditions, the burden of huge caseloads, and unrealistic expectations of them. Results suggested the need to further develop national and regional resource centers in support of child protective service workers. (Author/DB)

Discusses a successful new employee orientation program: welcomes the newcomer, provides necessary tools, support and information, and familiarizes the individual with the institution. Shows how this initial investment of time and effort yields more productive, happier workers and reduces staff turnover and benefits the institution in the…

Presents a process for crafting an employee mission statement (EMS) that employees take part in outlining. The EMS should be perceived as the final outcome of three basic steps: identification of performance areas, development of a matrix of behaviors, and translation of the matrix into an EMS. Each of these areas is driven by two key principles:…

Over the last several decades many systematic management approaches, such as Total Quality Management, aimed at improving organizational performance and employee satisfaction have captured organizations' attention. Given their origins in statistics, operations management, and engineering, many of the concepts and techniques are technical. When…

This study examined a nursing aide recognition program in a nursing home with 50 nurses and 200 nurse aides. Before the program was implemented, baseline data on job satisfaction were gathered with a questionnaire. A one-page description of the program and an evaluation tool were distributed to the nurse aides at their information sessions. Nurse…

A reasonable definition of exploitation is an unjust or improper use of another person for one's own profit or advantage. Exploitation predates the age of industry; it is not the sole province of industry and business. Worker responses to exploitation in the evolving industrial democracy have taken the form of labor unions, political clubs, credit…

This paper establishes a uniform drug abuse policy for organizational employees. This policy is modeled after recommendations made by the National Council on Alcoholism, Inc., and deals with alcoholism as an element of the drug abuse problem. Organizational behavior understudy involves the standard of on-the-job-performance. When…

Exit questionnaires are mailed to Cobb County, Georgia teachers and administrators who are leaving their jobs. The information gives the school board a chance to identify problems and take corrective action. Topics covered in the questionnaire are included. (MLF)