Examines the practical details of setting up live online reference services in libraries. Topics include choosing software; differences between licensed and hosted applications; models used to implement virtual reference services; how libraries are using these services in day to day operations; and marketing strategies. (Author/LRW)

Discusses the implementation of Web-based online public access catalogs in academic libraries. Highlights include infrastructure issues, including the server, network issues, and desktop workstation issues; recommended minimal desktop configuration; reference services; staff training; cataloging and access; workflow of acquisition and processing;…

Course management systems (CMSs) are software systems designed to manage course content and course activities. These tools integrate technological and pedagogical features into a web-based system that allows instructors, even those who are unfamiliar with web-based technologies, to design, deliver, and manage an online course. However, CMSs have…

Suggests ways to stretch media center budgets for technology, based on experiences at Winona Middle School (Minnesota). Topics include keeping statistics, hardware purchase and warranty information, centralizing purchases, planning for the reallocation of hardware and software, creative financing, working with business and community groups, staff…

Describes the results of a survey of school librarians that investigated satisfaction with their selection of library automation systems. Discusses purchasing decisions; networking; Web-based systems; user friendliness; efficiency and usability; vendor integrity; technical support; training; documentation; authority control; links to Internet…

Outlines the nature of information processing projects and discusses some project management programming packages. Describes an in-house interface program developed to utilize a selected project management package (TIMELINE) by using Oracle Data Base Management System tools and Pascal programming language for the management of information system…

Like any infrastructure technology, Virtual World (VW) platforms provide affordances that facilitate some activities and hinder others. Although it is theoretically possible for a VW platform to support all types of activities, designers make choices that lead technologies to be more or less suited for different learning objectives. Virtual World…

Describes library automation issues during the planning and construction of College Hill Library (Colorado), a joint-use facility shared by a community college and a public library. Discuses computer networks; hardware selection; public access to catalogs and electronic resources; classification schemes and bibliographic data; children's…

Designed for education leaders who seek to apply multimedia technology in schools, this guide addresses not only hardware and software matters, but also a wide range of related issues that schools face. Various facets of the topic are addressed in 12 papers presented under 8 broad headings: (1) Multimedia Technology (Racquel Skolnik and R. G.…

Many popular terms such as software description, software review, software evaluation and lastly software usability used by design, development and evaluation experts in the field. However, such terms used interchangeably by researchers and developers are syntactically and semantically different due to their conceptual backgrounds and the…

Discusses the problems associated with schools allowing access to the Internet and describes the technologies currently available to address filtering issues. Presents a proposed solution for the Greek School Network, including the creation of acceptable use policies and selecting appropriate software. (Author/LRW)

Provides advice on buying alumni-development software, focusing on getting the necessary buy-in from staff and superiors, assessing existing policies and procedures, developing a realistic budget, writing a thorough request for proposals (RFP), assessing RFPs objectively, watching the demo with skepticism, evaluating what is shown, checking…

Discusses content management software, which provides a platform for managing the creation, review, filtering, updating, distribution, and storage of structured and unstructured content. Topics include intranets and extranets; vendor selection; comparing vendor approaches; scoping studies; fees; project management; documentation; roll-out…

New alternative models for selecting automated systems emphasize uniqueness of each institution, involve more staff, and do not rely on requests for proposals (RFPs). Vendor demonstrations are extremely important in the evaluation of system capabilities when RFPs are not used, and scripts prepared by institutions ensure that vendors focus on…

Provides guidelines for schools choosing a media retrieval system. Topics include broadband, baseband, coaxial cable, or fiber optic decisions; the control network; selecting scheduling software; presentation software; device control; control from the classroom; and a comparison of systems offered by five companies. (LRW)