A subordinate evaluation instrument was used to identify factors that employees of Dayton-Montgomery County (OH) Public Library value in their supervisors. Results suggest that subordinates place considerable value on supervisors as role models and expect supervisors to treat them with respect and to encourage their opinions. Implications of these…

Discusses issues associated with the virtual office. Summarizes advantages and disadvantages from employees' and employers' perspectives. Uses the behavior engineering model (Thomas Gilbert, 1996) as a framework to analyze different factors related to performance, and suggests the application of other concepts from human performance technology and…

People vary considerably in their work performance as well as their overall approach to work. At one extreme are the outstanding performers, who approach work with enthusiasm and energy, and, at the other extreme, are those who seem to do only what is necessary to get by. Organizatins often invest a good deal of energy in trying to improve the…

This practicum sought to elevate the morale level of direct-care staff in a residential group care setting providing residential care to dependent, neglected, and/or abused children ages 7 through 17. Four solution strategies were attempted that addressed the areas of staff support, communication, and recognition. A representative of a top…

Exit interviews are invaluable devices for obtaining feedback on schools and staff relations, handling important administrative details, and turning departing teachers into school ambassadors. This article discusses several basic steps for enhancing oral and written interviews. An inset offers sample questions. (MLH)

A personnel benefits program that allows employees to combine all paid days off, including holidays, into a block of time that has cash value is highly flexible and beneficial. Several different plans are illustrated. (MSE)

Problems and successes in an ESL course developed for a gold mine's employees are outlined, focusing on the employees' attitudes, industry's cooperation, and the circumstances of the course and its students. The need for both standardized and specialized content and program elements is emphasized. (MSE)

Camp program staff and service staff can "war" and negatively affect campers. Frequent causes are misunderstood roles, conflicting expectations, jealousy, and feelings of being undervalued. Presents ideas for integrating program and service staff in the off season, when staff arrive, and during camp, and for dealing with a "civil…

Discussion of coaching as a human resources managerial and evaluative tool focuses on the multigenerational range of employees and their chronological and cultural preferences for different leadership styles and team relationships. Suggests that consideration of attitudinal differences can result in a set of coaching foci to achieve organizational…

Discussion of telecommuting possibilities focuses on a program at Information Access Company that allows indexers and abstractors to work at home. Employer and employee expectations are discussed, equipment provisions are described, employee benefits are examined, and implications for the library environment are suggested. (LRW)

Discussion of what employers look for in job applicants focuses on the fields of electronics and computer technology. Highlights include people skills, including teamwork and communication; good grades and attitudes; where jobs may be advertised; curriculum; and examples from career colleges such as Heald College. (LRW)

In an exercise to raise business students' awareness of work-family/work-life dilemmas, students undertake small-group discussions and role playing of employees' and managers' concerns. The objective is to demonstrate that employees' and organizations' needs are not necessarily opposed and that working together to resolve work-life conflicts can…

Presents a way to diagnose and solve motivation problems at work. Describes a model based on recent cognitive performance motivation research. Explains the CANE (Commitment And Necessary Effort) model and illustrates with a case study. Discusses the CANE model's applicability in any performance setting. (AEF)

Learning organizations constantly question and make appropriate changes in their "mental models." Mental models include the images, assumptions, and stories that everyone carries around in his/her mind---personal mindsets of what an individual considers to be "reality." For example, "high work performance" or…

This brief paper outlines the work of the Tripartite Steering Group on Job Satisfaction, which has set up a series of projects to explore ways in which the content and organization of work could be changed to meet individual needs for satisfaction from work. This is not to ignore the contribution of other features of the work and its environment…