Many new students are struggling to succeed in the current college environment. The mental health crisis and the pandemic have only increased this struggle. Communication centers should partner with student orientation in order to increase student retention, alongside familiarizing students with the communication center from the beginning of their college experience. Communication centers should employ trauma-informed pedagogy in incoming student orientation efforts to further support struggling students. Communication centers should also make an effort to interact with students outside the center in order to encourage them to come to the center to receive further support.