Today's shop floor, the area of a factory where operatives assemble products, is a complex and demanding work environment. The employed and produced technology becomes ever more complex, and employees are responsible for an increasing amount of tasks. As a consequence, the employee is under constant pressure to solve problems occurring on the shop floor as fast as possible, and simultaneously to improve his work-related knowledge, skills, and capabilities. This paper gives an account how adaptive technology can support the employee on the shop floor in these respects. It describes the organizational requirements to take into consideration and describes a set of rules that support the employee in problem solving and knowledge acquisition. [For full proceedings, see ED571332.]