Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

While teaching written communication to international business school students in Korea, the author received an email from a student to lacked thoroughness and clarity. He decided to use the email as a learning opportunity for his students to rewrite it. He discovered that while the results were good, there was an inability to write in a register…

In our modern world of cellular phone calls, text messaging, and electronic mail, letter writing has become a lost art. What better way to motivate today's youth to experience the pleasure of "snail mail" than by reading a tale told through a series of such correspondence? The winning combination of a good story line and entertaining…

Computer technology has become an indispensable tool in writing. Those of us who have spent any time in schools can attest to the prevalence of word processing, concept mapping, Web editing, and electronic presentation software, all deployed, to a large extent, in the collective effort to enhance student writing. The degree to which such tools…

Electronic tutoring can be valuable for writers and should be offered in more university settings, not just in computer labs. Among its advantages is the speed with which commentary can be returned by e-mail. Other advantages were evident in a reciprocal tutoring relationship carried on by two academics in different states. They chose not to edit…

A method of grammar-guided writing has been devised to guide graphic sign users through the construction of text messages for use in e-mail and other applications with a remote receiver. The purpose is to promote morphologically and syntactically correct sentences. The available grammatical structures in grammar-guided writing are the highest…

Writing is a recursive and complex set of cognitive processes that can be taught effectively to students with disabilities. Employing an adapted cognitive theory of writing, a broad view of what constitutes evidence, and the support of a variety of assistive and internet-based technologies, we developed a writing instructional program to meet the…

When discussing "flaming" in relation to InterChange, it makes sense to look at two meanings of the word, to make the connection between the ardent and uncontrollable nature of the comments themselves and the flagrancy with which the electronic medium asserts itself. For some teachers, a "flaming" InterChange threatens their…

Discusses three types of synchronous writing environments, each offering teachers and students a vehicle for using electronic text to promote literacy-based learning communities: classroom collaboration, networked notetaking, and virtual communities. (SR)

Notes that writing centers use computers for computer-assisted instruction and word processing. Suggests that as the field moves towards the social in its scholarship and its writing technologies, writing centers might look towards e-mail for new forms of tutor-student collaboration. Describes an experiment with e-mail tutoring. Explores…

A writing exchange project at Bread Loaf School of English at Middlebury College in Vermont, funded by Apple Education Foundation and McDonnell Douglas, examined what happened when high school students use word processors and a modem to write to distant audiences. In the first exchange, students interviewed each other in pairs and wrote short…

Examines the effects of word processing and pervasive e-mail on quality of college students' writing. Reports on strategies some instructors are using to improve writing and encourage structure, including having students e-mail drafts of papers to professors, requiring student to rewrite papers, encouraging students to review printed out (rather…

Explains how a teacher taught a composition course at a community college through electronic and networked computer systems. Describes how the course was organized on the computer; how he composed instructional materials; what some of the special instructional concerns were, such as plagiarism; and what some of the possibilities for developing the…

Shows how microethnography can be an effective tool for analyzing the possibilities and constraints of electronic discourse by overviewing two electronic mail ethnography projects. Suggests that such approaches can help students better understand electronic rhetoric as well as electronic ideology (the power relationships and cultural values that…

Contains a number of short testimonials from writing educators about the value of computers. Discusses macros, key-word searching, cutting and pasting in electronic mail, online discussions, and the distance classroom. (TB)