As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…

When the author introduces the unit on job hunting in his business communication course, he begins by relating his experiences searching for his first "real" job. He points out that the deciding factor for him in accepting a position at Bell Labs, instead of IBM, was Bell Lab's casual dress code. When he decided to retire from the former Bell…