Conflict management is one of the most stressful and frustrating aspects of a school leader's job. An inability to overcome conflicting viewpoints, ever more palpable in today's polarized climate, stymies innumerable school reform efforts. Yet, the subject is rarely examined in graduate-level leadership preparation programs or in-service…

Principals are critical for disrupting systems that bar racially diverse students from learning opportunities and belonging in schools. Issues of inequity due to systemic racism have been ongoing and politically heightened in the United States as the nation navigates racial tensions within school systems. Research on antiracist school leadership…

Leaders have three classic responses to discord. Authors Robert Feirsen and Seth Weitzman call them the 3 "A's"--avoidance, attack, and addressing. They make the case that the third one--addressing conflict--is the healthiest way for leaders to solve problems and promote a positive school culture.

Racial inequity is a pernicious problem in American schools. Discrepancies in school discipline show that black students are two to three times more likely than their peers to be suspended and expelled, even for similar infractions. This directly affects the racial achievement gap, school dropout, and involvement in the juvenile justice system.…

A tenured respected principal learns that supervisory relationships with staff are only one side of the leadership coin. The other side turns up when a new assistant superintendent is assigned as his supervisor. Problems are imminent when the supervisor seems ready to usurp the principal's traditional decision-making authority. The principal, as…

Dr. Edward White, Hillsborough High School principal, has decided to allocate faculty in-service time to address an unproductive chasm between academic and career and technical education programming within the school, which has created tensions among the faculty. On returning to his office after the professional development session, which was…

Most professional educators are aware that every school should have an effective approach to harassment, intimidation, and bullying (HIB) prevention in which every member of the school community participates. Regardless of the approach a school takes, all students and all staff members should be knowledgeable participants who have been trained to…

In this essay, a high school principal reflects on the time a student took him to the Fairness Committee, a democratic structure for behavioral interventions. By mobilizing this process, the student affirmed his commitment to the school's core values, as well as his commitment to his own education. School structures for the development of…

This case highlights the challenges faced by the principal of Forest Middle/Senior High School. In the surrounding school community, White middle-class families are increasingly opting to send their children to private schools. Within the school, critical incidents between White teachers and Black and Latino/a teachers and students mirror the…

Exile has its place. As an age-old human response to conflict, its potential value to the healthy maturation of students and the school community should not be discounted. Exile or ostracism goes by various names in school. Students are told: Move your desk. Leave the classroom and wait in the hall. Go to the office. Go to detention. You're…

It's a call every principal dreads: A student loses control and is endangering himself or herself, other students, teachers, and staff. Responding quickly--and appropriately--requires clear thinking, comprehensive training, and knowledge of sound policies and techniques. Even then, seclusion and restraint practices can be controversial. A recent…

Distinguishing between problems that have solutions and dilemmas that need to be managed, the authors identify three overarching questions from the School ABC case that center around data and perceptions. Because the ability to talk openly and honestly about difficult issues is critical to the health of a school, the authors consider the obstacles…

School leaders are reporting an uptick in anger in their communities these days--often diffuse, unfocused anger--among staff members, parents and neighbors. In the face of threat, the first impulse of education leaders is to toughen up, tighten down and begin broadcasting their messages. Since anxiety and rage come with uncertain times, the…

A school principal at Oak Grove-Bellemeade Elementary School in Richmond, Virginia, describes the application of the Clifton Youth StrengthsExplorer assessment developed by the Gallup organization. A fifth-grade girl who was in frequent conflict with peers and teachers was helped to identify her strengths and develop more effective emotional and…

This case was developed for use in principalship preparation courses. It focuses on the ethical and procedural dilemmas inherent in trying to support a teacher who might be wrong in a conflict situation with a student and parents. Background is provided and the situation developed to the point where the principal sees the need to take action. At…