Web design is a necessarily iterative process. During the process, it can be difficult to balance the interests and focus of the library site experts and their novice users. It can also be easy to lose focus on the main goals of site use and become wrapped up in the process of design or coding or in the internal politics of site design. Just as…

Traditional online library catalogs do not tend to order search results by ranked relevance, and they can befuddle users with clunky interfaces. However, that's changing because of two technology trends. First, a growing number of universities are shelling out serious money for sophisticated software that makes exploring their collections more…

May 31, 2010, was Quit Facebook Day. But although only around 35,000 of the 500 million Facebook users pledged to quit Facebook on Memorial Day, there's a sense of unease stirring with the social network's strategy. Congress has called for Facebook to explain its stance on the collection and sharing of user information (see…

What do Google Maps and a library's Online Public Access Catalog (OPAC) have in common? Google Maps provides users with all the information they need for a trip in one place; users can get directions and find out what attractions, hotels, and restaurants are close by. Librarians must find the ultimate OPAC that will provide, in one place, all the…

There are many reasons to improve web links, starting with their design. The author tends to think about "design" on the web in terms of two things: (1) graphic/industrial design; and (2) human usability. A nice, clean URI (uniform resource identifier) that does not change, is readable to humans, is amenable to common web behaviors such as…

Do library catalogs compete with Google or is it the other way around? We know which came first but which will finish in the end? Only trained library professionals were considered qualified to develop reliable catalog records. However, with the increased sophistication of search engines, we are beginning to realize that a collaborative effort may…

Library professionals have always engaged with associations and communities to share experiences and information. Going back through the earliest times of the profession, librarians have interacted through conference meetings, professional publications, and a variety of other venues. These in-person and print-based interactions continue as…

The U.S. Geological Survey (USGS) Library, where the author serves as the digital services librarian, is increasingly challenged to make it easier for users to find information from many heterogeneous information sources. Information is scattered throughout different software applications (i.e., library catalog, federated search engine, link…

Web 2.0 has made information more accessible and offers opportunities to make library resources more visible. This article presents several strategies for incorporating libraries and library resources into Web sites and course management systems. The tools presented are appropriate for many types of libraries and work with most Web-based systems.…

To bring the library catalog and other online resources right into users' workspace quickly and easily without needing much more than a short XML file, the author, a reference and Web services librarian at Williams College, learned to build and use OpenSearch plug-ins. OpenSearch is a set of simple technologies and standards that allows the…

Without a doubt, the term "wiki" has leaked into almost every discussion concerning Web 2.0. The real question becomes: Is there a place for a wiki on every library Web site? The answer should be an emphatic "yes." People often praise the wiki because it offers simple page creation and provides instant gratification for amateur Web developers.…

Google at times is a librarian's best friend--quickly locating lots of helpful information for the students libraries serve. Other times, it is a librarian's worst enemy, since many kids believe that they can find everything they need by simply using one search engine. It is important to remind kids that it is also important to look in the…

In this article, the author explains how librarians can ensure that their Web site visitors find the information they need. The pros and cons of four options used to help people find information on a Web site are explored. These options are: (1) redesigning the site; (2) creating drop-down, second-level menus for second-level pages; (3) adding a…

OpenURL resolvers and federated search engines are important new services in the library field. For some librarians, these services may seem "old hat" by now, but for the majority these services are still in the early stages of implementation or planning. In many cases, these two services are offered as a seamlessly integrated whole.…