"Gen Z in the Room: Making Public Media By and With Youth for the Future" summarizes insights from 30 in-depth interviews with stakeholders involved in public media youth projects across the country, including professionals within the stations and young adults who participated in station projects when they were younger. The report…

Purpose: The purpose of this paper aims at manager-as-coach applying experiential learning processes to aid an employee to learn and improve performance ultimately resulting in a more skilled, work-engaged employee. The action guide presented offers activities for: positively influencing employee retention in the organization and improving the…

Service-learning, especially from a critical perspective, is a method of education that aims to bring students into relationships with community members to foster mutual understanding and give opportunity for shared learning and service. Universities that are compelled by their faith to seek justice may be the most effective at implementing…

This paper proposes an explanation of how diversity training can reduce employee turnover in a diverse organization. Researchers have paid much attention to the positive, and sometimes negative, effects of workforce diversity. Much has been learned, but there remain unanswered questions such as: How does firm behavior affect employee turnover in a…

Part of Austin Independent School District (AISD)'s ongoing commitment to employees' well-being and retention includes understanding employees' feelings toward their work environment. AISD's customer experience department, CARES (customer focused, action oriented, responsive, empathetic, and service driven), worked with AISD's Department of…

Employers participate in mental health initiatives in a number of ways. Key amongst these is the provision of accessible places and events for employees to discuss mental health issues. Inspired by these conversations, we held a workshop for staff to encourage the discussion to develop more widely, facilitated by the first two authors of this…

Employees often perceive periods of change--no matter how warranted or beneficial--as crises, exhibiting both cognitive and emotional reactions including feelings of insecurity and uncertainty, even fear, chaos, stress, betrayal, grief, and anger. Management must have a clear strategy for communicating with employees through change, as employee…

Employee engagement is not just HR's responsibility. While HR is responsible for the process of measuring and driving engagement, improving it is actually everyone's responsibility. And that means reducing the barriers to productivity to drive business performance. Training departments can play a pivotal role. Their job is to enhance curriculum or…

"TGIM" (Thank God, It's Monday) is phrase rarely heard from employees. But most organizations wish it were. Research continues to show that engaged employees are productive employees. And productive employees mean a bigger bottom line. The top three factors critical to employee engagement relate to recognition, career development, and the direct…

This article discusses work inequalities that currently exist within many of the nation's colleges. It does so by identifying two distinct groups of individuals who possess unique qualities that make them stand apart from one another. Each practice a special type of work ethic philosophy that helps define it as employees and as people. Through the…

There is substantial evidence that formal educational attainments increasingly exceed the educational job requirements of the employed labour force in many advanced market economies--a phenomenon variously termed "underemployment", "underutilisation", or "overqualification". Conversely, both experiential learning and workplace case studies suggest…

Managerial coaching is popularized as a way of motivating, developing and retaining employees in organizations. Yet, there has been lack of empirical studies to examine the linkage between managerial coaching and its potential impact on employees. This study investigated the relationships among managerial coaching and employees' personal learning,…

In a typical workplace in the United States, two knowledge-producing activity systems are in motion. Each produces knowledge about how to do the work of that workplace, but they are differently motivated: one toward productivity, and the other toward earning a living. The conflict between these two systems is addressed through the process of…

Afterschool programs offer an important avenue for enhancing educational opportunities. Federal, state, and local educational authorities increasingly see them as environments to improve attitudes toward school, achievement, and academic performance (Fashola, 2002; Hollister, 2003) with higher levels of student participation and engagement in…

This document provides a quick overview and set of detailed tables of the findings of the annual employee survey at Howard Community College (Maryland). The Quality Evaluation of Service Trends (QUEST) Survey affords all college employees the opportunity to give their assessment of college services, campus climate, job satisfaction, and college…