Is assessment a top-down bureaucratic mandate, an undertaking that seems to have little to do with improving practice, an inauthentic activity that frustrates and disempowers, an afterthought? Or is it a process embraced and enacted together by all stakeholders as a means to learn and grow and enact change in the world? The authors of the…

As the price tag of higher education continues to rise, colleges and universities across the country are under increasing pressure to demonstrate their value. Graded on numerous metrics, including cost and ability to prepare students for the job market, colleges must satisfy requirements from multiple stakeholders. State and federal governments…

The catastrophic consequences associated with the mismanagement of concussions can threaten the health and well-being of student-athletes. The primary purpose of this article is to increase awareness of concussions and provide stakeholders--parents, coaches and athletic trainers--with an appropriate framework for concussion care at every level of…

This chapter proposes a simple framework, "orthogonality," to help clarify what stakeholders think about learning in college, how we assess outcomes, and how clear assessment methods might help increase confidence in returns on investment.

The American Council of Trustees and Alumni (ACTA) is turning the tide and calling colleges and universities to account. The ACTA is making significant progress in the campaign to make higher education accountable, affordable, and effective. ACTA's goal is for America to be again able to say our nation's higher education is the envy of the world.…

The evolving narrative on internationalisation in higher education is complex and multi-layered. This overview explores the evolution of thinking about internationalisation among different stakeholder groups in universities. It parses out eight coexisting layers that progress from concerns based largely upon institutional survival and competition…

Higher education is at a crossroads, not only in the U.S. but also globally. This challenge is prompting an immigrant union to once again take up the labor movement's historic role of speaking for the common good and the broad interests of working people. Service Employees International Union (SEIU) Local 615 represents 18,000 property service…

Campus police officers are often among the initial contacts for behavioral incidents involving people with mental illness. Their training and access to resources influence decisions to direct the individual to support services and/or through campus disciplinary processes and/or the criminal justice system. Over the past decade, there has been an…

With growing industry demand for sales professionals, recruitment at colleges and universities that have a sales education focus has increased remarkably over the past few years. However, results indicate that hiring organizations face an uphill task in filling sales positions. Recruiters and students struggle to build critical person-job fit…

The mission of national colleges of technology (NCT's) in Japan and the universities of technology (UT's) in Taiwan is to pragmatically prepare quality engineers and technologists. In recent years, the partnership among NCT's and UT's is extended and expanded. This paper introduces the pragmatic and successful partnership between National United…

Moody's Investors Service provides credit ratings for hundreds of private and public colleges and universities--ratings that can strongly influence the interest rates higher-education institutions can obtain when they want to borrow money. How colleges are governed and managed are key determinants of those credit ratings, especially in an…

Present higher education reforms in the Nordic countries diminish the role and influence of the state on the governance of higher education institutions. While still providing a framework for the management of higher education, in general, the state supervises rather than controls higher education institutions (HEIs). The rhetoric of change…

Scotland's colleges have a wide-ranging mission. They meet the needs of a wide range of stakeholders, including individual learners, local communities, regional and national bodies and the national and international economies. That they meet all of these needs to a very large extent is testament to the commitment of the staff and Boards of…

Often, campus policies and public debate on student success has been too heavily focused on standardization of curriculum and assessment and on an unacceptably flawed graduation rate formula. The report, "Student Success in Higher Education," brings the voice of front-line faculty and staff into student success policymaking to ensure…

At many of the nation's most prominent institutions of higher education, sports are far more than just extracurricular activities or even campus spectacles. Contests in football, basketball, and often other sports unite colleges and universities with their students, fans, friends, and alumni, both in person and across the globe. Big-time college…