Some factors in planning and administering ESL classes for workers are discussed, based on experiences in a London program. Among these are program goals, employers' goals, making the program known to employers, making the need for employer support known, setting up the program, keeping goals clear, and understanding the workers' needs and…

A program initiated by a garment company and carried out in cooperation with a board of education focused on conversational skills and industry jargon as well as problem-solving language. The program's development is described, including an evaluation and suggestions by a company manager. (MSE)