A national qualifications framework (NQF) is an instrument used to classify a country's qualifications at different levels. Each level is defined by a set of learning outcomes expected at that level. NQFs can be useful tools in education and training reforms and are vital reference points for lifelong learning and comparing qualifications across…

Provision of transcripts and certificates at the time of graduation, a normal expectation in higher education in developed countries, was a challenge in the case-study university, which risked affecting stakeholder satisfaction and student enrollment. A group problem-solving method was used to identify the scope of the problem, the goal, and to…