Goffman's dramaturgical approach is frequently used to introduce undergraduate students to the sociological understanding of human interaction. While a number of scholars have designed engaging student activities that highlight Goffman's approach, most of these activities tend to involve atypical embarrassing interactions or norm-breaking…

The Greece Professional Learning Center, a New York State Teacher Center in Greece Central School District, works to ensure all district employees have access to high-quality professional learning that supports and facilitates their learning and ultimately advances student achievement. The center is an integral part of the district -- the state's…

This article presents an overview of the Healthy Steps for Young Children (Healthy Steps) program at Montefiore Medical Center, in the Bronx, NY. The authors review the theoretical underpinnings of this national program for the promotion of early childhood mental health. The Healthy Steps program at Montefiore is integrated into outpatient…

At state and institutional levels, leaders are discussing and enacting policy changes that could shape the future of higher education for decades-especially public higher education. But when citizens talk about the mission of higher education today, their conversations are different from those of policymakers. How do their values and concerns…

The increasing availability of recording technologies makes it easier to include usability testing projects in business communication courses. Usability testing is a method of discovering whether people can navigate, read, and understand a print or electronic communication well enough to achieve a particular purpose in a reasonable time frame.…

An eTextbook and iPad were used in a pilot program, and the impact on the course was assessed to guide the development of a college policy. Students in the course completed three questionnaires to provide feedback about their perceptions of the eTextbook and iPad. During the pilot program, students' perceptions of the usefulness, ease of use, and…

The Assessment of Campus Climate to Enhance Student Success survey (ACCESS) is a set of four questionnaires designed to elicit feedback from five campus constituencies including faculty, administration, staff, students with disabilities, and students without disabilities "to use in planning and garnering support for meaningful activities and…

Someday students seeking a college loan might go to a Web site, fill out a brief questionnaire, and get connected to the lender with the best possible rate. Such a system would bring cheer to students seeking straight answers, lenders seeking fair competition, and colleges seeking relief from investigations led by Attorney General Andrew M. Cuomo…

A Long Island survey found that secondary principals want teachers to be computer literate, skilled at writing and public speaking, firmly grounded in their subject areas, and proficient in a second language. Respondents omitted three important concerns: inclusion of parents and community resources, stress on higher-level thinking tasks, and…

From 1989 until 1998 the U.S. Department of Education administered the National Workplace Literacy Demonstration Program. During that period, over $130 million supported some 300 projects where adult education programs partnered with thousands of businesses, agencies, and organizations to provide work-based skills to employees. While only seven…

An estimated 13 million acres of New York State have been taken out of production agriculture since the early 1900s. While most of this land has remained idle and returned to its natural growth, that part that is being rapidly converted to urban uses is of immediate concern. These changes inevitably affect the quality of life in rural areas,…

This handbook (which contains a collection of articles and resources) describes activities that have been used in a program of intergenerational activities in Broome County, New York. In part 1 of the handbook, chapter 1 provides an overview of intergenerational program development. Succeeding chapters present information concerning: (1) issues to…

A project was conducted in New York State to promote enrollment of handicapped adults in continuing education programs. Through the efforts of twenty-one specially hired "facilitators," who encouraged the handicapped to enroll, eased them through registration, and attended classes with them, 125 handicapped adults participated in fifty…

This report describes the methods and findings of a study of the attitudes, values, and habits required for successful employment in technical-level positions. Part I describes the purpose and procedures of the study which sought to determine the feasibility of using the Affective Work Competencies Inventory (AWCI) to measure the affective…

As part of the 1989 triennial registration of registered nurses (RNs) in New York State, a survey of professional, personal, and practice characteristics of nurses was conducted. Basic information from this survey is enhanced by information from earlier surveys to illustrate significant trends. Usable survey questionnaires were received from…