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Demski, Jennifer – T.H.E. Journal, 2010
The new faces on the help desk are younger, work for cheap, and may be the tech savviest in the building. This article describes how two IT training programs are teaching students valuable technology skills while providing schools with a much-needed lift to their troubleshooting teams. The programs--Generation YES and Mouse Squad--put students at…
Descriptors: Middle School Students, High School Students, Information Technology, Elective Courses

Bush, Gail – NASSP Bulletin, 1999
To help students become effective information users from a variety of resources, librarians at one Illinois high school designed a before-school inservice training program, produced a 10-minute video illustrating the research process, and developed tie-ins to each department supporting the curriculum taught by content-area teachers. (14…
Descriptors: Curriculum Development, High Schools, Information Literacy, Inservice Education