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Zoller, Kendall; Lahera, Antonia Issa; Normore, Anthony H. – Journal of Staff Development, 2015
This article presents a story about two school leaders in a large Southern California urban district who used skills developed in a university school leadership program to create rapport, empathy, and trust while leading through challenging situations and achieving actionable outcomes. In addition to developing relationships in support of…
Descriptors: Phenomenology, Prior Learning, Transfer of Training, Teacher Leadership