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Direct linkScott Springer; Ann Springer – Management Teaching Review, 2024
Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…
Descriptors: College Students, Administrator Education, Communication Strategies, Experiential Learning
Download full textKhagendra Raj Dhakal; Richard Watson Todd; Natjiree Jaturapitakkul – rEFLections, 2024
Test input has often been taken as a given in test design practice. Nearly all guides for test designers provide extensive coverage of how to design test items but pay little attention to test input. This paper presents the case that test input plays a crucial role in designing tests of soft skills that have rarely been assessed in existing tests.…
Descriptors: Critical Thinking, Perspective Taking, Social Media, Computer Mediated Communication
