This article relays the author's experiences and lessons learned after she was selected to serve as the faculty coordinator for first-year student scheduling at her institution. The new assignment to run the first-year scheduling function in the summer was supposed to be a way to do something interesting and engaging in the summer. It turned out…

Nationally, Ithaka S+R estimates that over six million students have completed credits at postsecondary institutions that they cannot document due to a past due balance. These overdue balances contribute to a national problem of stranded credits--credits that students have completed but cannot document because they were unable to fulfill their…

At least 46 states have set postsecondary attainment goals to improve the educational opportunities and livelihoods of their citizens and to meet workforce demands in a changing labor market. While the data is still emerging, the widespread use of administrative holds by postsecondary institutions may be undermining state education and workforce…

Thanks to engaged members and research partners, the American Association of Collegiate Registrars and Admissions Officers (AACRAO) was able to engage in research and produce reports on several topics again in 2021. AACRAO Research completed four 60-Second Surveys and six comprehensive reports. Other research-supported work included: facilitating…

When the Wayne Township Adult Education team shifted from traditional to virtual learning, they made a commitment to continue delivering high quality education. The team created curriculum portals, online registration portals, web pages, and many other innovations to achieve a new level of performance never imagined prior to the pandemic. These…

Robust strategic enrollment management plans include an integrated focus on student retention. While Piedmont University has seen steady new student growth over the past few years, retention rates had dropped from the mid-70s to an alltime low of 62 percent. Significant and immediate action was necessary. The Retention Vortex was created as a…

This report has been prepared to document the in-person instruction practices developed and implemented by colleges during the pandemic. The report is intended to provide assistance to California community colleges in planning for continuity of instruction when fully returning to in-person instruction for career and technical education (CTE)…