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Download full textPaul D. Witman; Jim Prior; Tracy Nickl; Scott Mackelprang – Information Systems Education Journal, 2024
The winter storm of late 2022 caused difficulties for many US-based airlines, but none more so than Southwest Airlines. Like other airlines, Southwest canceled flights in the early stages of the storm. Their attempted recoveries failed due to procedural and technology issues. The airline was unable to cope with the magnitude of canceled flights,…
Descriptors: Case Studies, Air Transportation, Natural Disasters, Crisis Management
Direct linkDickerson, Cassandra – Journal of Family and Consumer Sciences, 2021
The following are journal reflections written by Morgan State University Family and Consumer Sciences-Fashion Merchandising students in 2020, during the early phases of the COVID-19 pandemic. As we navigated through a semester that should have had students completing practicum credits, they instead wrote about recouping the time and identifying…
Descriptors: Student Journals, Family and Consumer Sciences, College Students, Student Attitudes
