Lists and discusses six journal articles written by Charles Bunge that discuss influences on statewide public library planning; the history of the University of Wisconsin library school; a tribute to Herbert Goldhor's work in public library service and administration and in scientific research in librarianship; and reflections on reference…

Provides an overview of eight articles by Charles Bunge related to the reference environment that deal with attitudes of the reference librarian, planning and objectives for the reference department, interpersonal dimensions of reference interviews, stress and burnout, and ethics. (LRW)

Includes 89 references to materials relating to accountability and evaluation of library reference services. Highlights include research; statistics; planning; user studies; decision making; school libraries; public libraries; academic libraries; and standards. (LRW)