Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)

Discussion of human performance technology (HPT) interventions focuses on requests for solutions to problems that involve conflict between the FEFM ("Fix 'em for me") Virus and the WIIFM ("What's in it for me?") Requirement. Building a relationship of mutual trust and confidence with the client and demonstrating responsiveness…

Outlines a procedure which training professionals and business managers can use to assess the effectiveness of their corporate evaluation studies. Meta-evaluation is explained; and phases in the training evaluation process, including plan, develop, obtain, analyze, and report, are described based on experiences at Motorola. (Contains two…

Today's secondary, postsecondary and career and technical education students stand poised at the center of industry trends that will benefit them enormously. The country is embarking on a construction boom. As baby boomers approach retirement age, a significant portion of the existing construction workforce will be leaving, thus, demand for…

Process control is a way of training managers in business and industry to plan, monitor, and communicate the instructional development process of training projects. Two simple and useful tools that managers use in controlling the process of instructional development are the Process Control Planning Sheet and the Process Control Record. The Process…

The author discusses the need for good, practical research in industrial education and training. He stresses that researchers must apply the principles of objectivity, precision, and empiricism to their work, and states that much research in the field falls short of these goals. (Author/CH)

The pace of technological change is widening the gap between public sector vocational education and in-house corporate training. However, corporate trainers can learn the fundamental skills of teaching from vocational educators, who in turn can benefit from industry's progress in specialized course analysis, design, and development. (SK)

Stresses the difficulty of "maintenance" of newly learned behaviors by reinforcement and feedback on the job and proposes an alternative means of promoting transfer of training--establishing rule-governed behavior. Some ways of establishing rules in training are listed and discussed, including use of behavior-modeling and other…

Examines certain common professional characteristics that unite instructional developers across a variety of settings, and addresses the question as to whether a strong case can be made for providing developers with a common approach to their training. (Author/MER)

Examines--in light of linkages between the sources of technology, the implementing/operating organization, and educational/training institutions--strategies for ensuring a timely supply of appropriately trained human resources in support of the transfer of technology to developing countries. Based on this assessment, a more adaptive strategy is…

A systems model of industrial relations is tried out on some practitioners and some basic deficiencies are uncovered. Suggests an approach to industrial training which may be helpful in clarifying, improving, and changing practices. (Author)

Discusses the Chinese commitment to training and human resource development. Describes a department store, the Chinese Enterprise Management Association, a tool factory, and management development centers. (JOW)

If we can bring ourselves to realize the intimate relationship between liberal and useful knowledge, between traditional and corporate education, we can overcome the mutual prejudice and distrust between university and corporation and tap vast reservoirs of human energy. (Author/IRT)

Discusses the role of feedback in performance technology and suggests ways to improve both the accuracy and the effectiveness of the feedback. Desirable characteristics of feedback are described, including promptness, directness, reliability, and usability; and the need for assessment and assimilation following feedback is explained. (LRW)

Summarizes the discussions, conclusions, and resolutions of the Industrial Committee of the International Labour Organization, which stress the importance of education and training in dealing with specific problems of industries. (JOW)