Review and examination of the current literature on reference interview evaluation explores the degree to which such evaluative practices are both desirable and achievable. It is concluded that, if both quantitative and qualitative techniques are appropriately used, accurate mechanisms of evaluation are possible and desirable. (17 references) (LRW)

Examines the use of CD-ROMs by undergraduates within the larger context of the debate over what constitutes reference service. The author argues that technology has sidetracked reference librarians and that electronic resources have increased the need for a thorough reference interview and bibliographic instruction. (20 references) (KRN)

The purpose of this paper is to show the growing use of the World Wide Web to answer questions in the public library from the perspective of a librarian at the Parsippany Public Library in Morris County, New Jersey. Discussion includes the following: information on Parsippany and Morris County; a brief history of the World Wide Web; uses of a…

At a 2-day meeting in October 1982, the Library of Congress Network Advisory Committee (NAC) members discussed the complex issues involved in public and private sector interactions and their relationship to networking activities. The report, "Public Sector/Private Sector Interaction in Providing Information Services," prepared by the…

This 1974/75 survey with a follow-up study in 1980 assembles data on the management and use of vertical file (VF) collections in the 18 libraries of the City University of New York. Results of questionnaires sent to 188 reference department heads or reference librarians show that the sizes of the VF collections studied range from 1,000 to 79,000…

Online bibliographic searching provides an alternative to the traditional manual literature search to access the already large and rapidly growing literature on agriculture. The advantages of online searching over manual searching are greater speed, increased accuracy, and the capability of searching for any combination of topics at once. The…

Compares OCLC, WLN, and RLIN in terms of the composition of the databases, indexes and searching, special uses for public services, costs, and documentation. Selected bibliographies of general public service uses and interlibrary loan applications are provided. (CLB)

Outlines the services that telecommunications technology can provide for historical research. Examines online research procedures. Reviews Scholar Net, a new telecommunications network designed specifically for the humanities and social sciences. (BSR)

Summarizes issues raised at the OCLC Conference on the Future of the Public Library, focusing on anticipated trends in technology and the library role. Areas discussed include the use of appropriate technologies, governance, demands for reference services, user fees, and the need for strong library leadership. (CLB)

Six brief papers on expert systems for libraries cover (1) a knowledge-based approach to database design; (2) getting started in expert systems; (3) using public domain software to develop a business reference system; (4) a music cataloging inquiry system; (5) linguistic analysis of reference transactions; and (6) a model of a reference librarian.…

The author identifies the unique contributions of the computer to vocational guidance, tells what is in the "grey area," and makes prophecies about the future of the computer and career development. (Author/CT)

Compares online literature retrieval with traditional reference services. Discusses the reasons for and against adding online reference services to two-year college libraries and the unique applications online search services may have in the community college environment. (CBC)

Discusses sources of conflict between teaching and nonteaching librarians and identifies theoretical and practical contributions of library instruction to reference service. Arguments against library instruction, library applications of learning theory, improving reference services, conflicts in reference department, and future of library…

Investigates nature of academic library individualized term paper assistance programs that blend elements of reference and user education, and analyzes complex factors causing service to be mutually beneficial to both students and librarians. The term paper assistance program at the University of Michigan is profiled. Forms used are appended. (9…

This essay addresses access to information through the use of computer networking systems. Highlights include national commercial networks, bulletin board systems, cautionary notes on networking, the role of the public library in providing a link between the computer and the public, and maximizing access and efficiency through library services.…