Addresses the questions of why librarians engaged in serving children are on the defensive about the way in which they evaluate their services, and what can be done to bring children's services back into the mainstream of library thinking. (FM)

This essay served as the basis for the opening keynote speech during the Library Assessment Conference in Baltimore in 2010. It set the stage by tracing the demands for accountability in the beginning of the century and outlining progress made. It provided important background and context for the following four keynote papers delivered by Megan…

Reviews a study by the RAND Corporation on the changing ethnic nature of California which focused on the impact for public library services of having the majority of the population composed of what once were racial and ethnic minorities. The report is criticized for the narrowness of the questions addressed, softness of data, and simplicity of…

The direction and development of public library services to children are of vital concern; but socioeconomic "status insecurity" on the part of chilren's librarians may confound their ability and willingness to fulfill both personal and professional commitments to librarianship and to children. (Author/CMV)

Reports the design, methodology, and results of a research project which examined the effectiveness of bibliographic displays produced by online catalogs. A means of testing displays against several hundred thousand records at a reasonable cost and using that to test several display possibilities is described. (CLB)

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

Improvement in the research climate in children's librarianship is needed. There must be a determined demand for research, financial and job support for researchers, improvement in the research techniques for studying children, and implementation of actual research projects. Particular concerns include research on reading, school/public library…

Surveys the history of the library board as a means of governance for public libraries, reviews research on the administrative effectiveness of library boards, identifies some of the major problems with the library board system, and proposes some possible solutions to these problems. A 26-item bibliography is attached. (JL)

Presents a model for the development of statewide levels of adequacy for public libraries. Recent developments affecting the profession's thinking about standards are reviewed, various dimensions of the concept of standards are discussed, and issues that remain to be resolved are identified. (Author/JD)

In order to gather information detailing the extent and effectiveness of oral history projects in public libraries, questionnaires were sent to public libraries in 11 states that listed "oral history" among their resources in the American Library Directory, and to a small number of other libraries in these states with oral history…

Argues that semiotics, the science of signs, provides a suitable research tool for investigating the communication process in public libraries. Literature review identifies research using semiotic methods, as well as communication research in public librarianship that would have profited from semiotics, as a first step toward understanding the…

This research project focuses on the implementation and testing of the Dewey Decimal Classification (DDC) system as an online searcher's tool for subject access, browsing, and display in an online catalog. The research project comprises 12 activities. The three interim reports in this document cover the first seven of these activities: (1) obtain…

Discusses the British Library's role, identity, and expectations, and comments on successes, charges, and copyright problems of the Lending Division, the current image of the Reference Division, controversial areas within the Bibliographic Services Division, and criticism of library research associated with the Research and Development Department.…

Research on public libraries is conducted in library and information science schools, commercial firms, state library agencies, research institutes, and some public libraries and library systems. While a number of library science professionals demand research, there appears to be a lack of the communication of research results so that they may be…