This introductory chapter to this theme issue on job satisfaction among faculty and staff first reviews the faculty satisfaction literature and then discusses a conceptual model of faculty job satisfaction based on six life event "triggers" and three mediators of job satisfaction. Reviews how each trigger affects college professors and offers data…

Libraries are moving to an environment where information resources are located worldwide and can be accessed from remote locations. Librarians need to free themselves from the constraints of the reference desk. Implementing a hierarchical model with a mix of librarian and nonlibrarian staffing can improve user services. (JMV)