This paper develops the rationale for the utilization of a special board of inquiry in complex labor-management disputes when collective bargaining breaks down. (Author)

A 1979 law enacted by the state of Connecticut in response to a lengthy and bitter teacher strike may have served as a catalyst to improve the negotiation process. The law mandated a mediation process and compulsory binding-interest arbitration. (Author/WD)

This manual presents a proposal to reduce arbitration or negotiation impasses and to accommodate conflicting interests by selecting a permanent neutral to monitor labor relations both during the term of the agreement and during contract negotiations. Part 1 describes the role of the permanent neutral during the term of the collective bargaining…

Mediation can be an efficient and appropriate process for resolving civil rights complaints. A survey of 36 human relations and civil rights offices in 10 states confirms that mediation is too seldom used, although there is interest in mediation practices. Problem areas in mediation are discussed. (SLD)

A discussion focuses on the emergence of collective bargaining in the public sector, the prevalence of bureaucratic climates in school districts, and the realization that conflict is a variable dependent on organizational climate and structure. (FG)