Study abroad programs in higher education increasingly play a major role in training students for global citizenship. This case study, conducted in a large research university in the United States, identifies the information needs of students and faculty in study abroad programs. Of particular interest is how awareness of library resources and…

Examines the information needs of social change organizations using the peace and disarmament movement in Toronto as a case study. The process of information transfer, sources and places to obtain information, information distribution, and how libraries can better meet information needs of community organizations are discussed. Eight references…

This paper describes an experience with using the internet for collaborative peer consultation on a problem that arose with an ex-client. It illustrates the utility of professional electronic mail lists in providing timely information about how to proceed with relatively rarely encountered clinical situations. A professional therapist posted a…

Based on interview and survey data from 220 upper- and middle-level managers within a Fortune 500 manufacturing firm, this case study describes how differences in organizational values influence the frequency with which decision makers use oral, written, and electronic sources of information for environmental scanning. (91 references) (LRW)

Business case studies, descriptions of management problems or decisions that require students to analyze and decide on an appropriate course of action, are suitable for classroom study of commercial language because the technique emphasizes situational analysis and communicative activities such as role playing. The principles underlying the case…

A test of a reputable scholarship search service using a fictitious student and characteristics revealed that the aid source information obtained was only fair in relevance and response rate to follow-up inquiry. Students are advised to concentrate on more productive sources of information: colleges, personal contacts, and publications. (MSE)

Student loan counseling and debt management are discussed in three papers, six commentaries, and a panel discussion from a College Scholarship Service colloquium. In "Fulfilling the Institution's Responsibilities to Student Borrowers," Theodore J. Marchese discusses a shift in student financial aid marked by the ascendency of loans…

The Workforce Investment Act (WIA) of 1998 mandates the creation of youth councils to bring together the major resource and delivery systems that have youth as a major "customer." These systems include the following sectors: education; public housing; Temporary Assistance for Needy Families agencies; WIA partners; the justice system; and…