Discusses the 10 questions most frequently asked concerning the installation of public library online services. Equipment considerations (choice of equipment, maintenance arrangements, baud rate), choice of databases and vendors, budgets, fees, training, elimination of printed tools, and promotion of the service are covered. (EJS)

Argues that, because of its meteoric entrance into the library marketplace, too few institutions have reviewed the implications of CD-ROM before making their purchases. Issues that need to be considered are discussed, including funding, costs, equipment requirements, optimal locations for workstations, security and viruses, human resources, user…

Reviews arguments for and against fees for online services and describes a supply side model in which the library absorbs the costs of online searching. The implementation of this policy at an academic library is evaluated and detailed guidelines for implementing such a policy are provided. (CLB)

An econometric model of library reference service is suggested for revision and improvement of current services. Discussion focuses on costs and budgets, expanding needs, and community support. (AEF)

Places the cost considerations associated with public library automation in a framework of public finance comfortable to most administrators, discusses the importance of experience with use patterns in the electronic library in opening up new and innovative financing methods, and stresses the role of the library in the information industry. (JL)

Discusses selecting for a reference collection, creative budgeting, cutting a deal, collection awareness (strengths/needs), Web site reviews, R-Net (reviews from diverse areas and institutions), and print vs. electronic reference products. Reference librarian adhere to high standards for reference book and Web sites, teach assessment techniques,…