Fact finding, mediation, and arbitration are three methods of resolving impasses in collective bargaining. All three methods imvolve the inclusion of a third party in the bargaining process. The mediator suggests avenues along which agreement may be sought, but has no power to compel acceptance of his suggestions. Fact finders have greater power…

This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

Discussion of the use of consensus-building techniques to resolve public policy disputes focuses on the use of a simulation of the conflict that needs to be resolved. An example is given of the National Energy Policy Simulation that was designed by the Massachusetts Institute of Technology (MIT)-Harvard Public Disputes Program. (38 references)…

This paper develops the rationale for the utilization of a special board of inquiry in complex labor-management disputes when collective bargaining breaks down. (Author)

Investigates Alternative Dispute Resolution (ADR) and its potential as a topic for business communication practice and research. Explores what ADR is; how mediation and ADR are used in business; how mediation and ADR are similar to and different from negotiating; and two or three essential learning points or skills to teach business students about…

Discussion of the conflict common in the relationship between a college and its host community looks at some of its common characteristics and at institutional barriers to the use of alternative dispute resolution strategies using a third party. A preventive approach is recommended over reactive forms of resolution, and this approach is…

Techniques of conflict resolution are discussed as a means of effecting constructive change. The Collegial, Zero-Sum, and Strategic Negotiation models of conflict are outlined, a sequence of necessary resolution steps is presented, and an approach for arbitrating third-party disputes is proposed. (MSE)

A 1979 law enacted by the state of Connecticut in response to a lengthy and bitter teacher strike may have served as a catalyst to improve the negotiation process. The law mandated a mediation process and compulsory binding-interest arbitration. (Author/WD)

Discusses the nature of labor arbitration; then explores the transferability of the labor arbitration model. Argues that the establishment and legitimation of unions and collective bargaining are responsible for the success of labor arbitration, not vice versa. Available from The Yale Law Journal, 401A Yale Station, New Haven, Connecticut 06520;…

Discusses mediation as an avenue of exploration for department chairs who are finding themselves overwhelmed by disputes among their ranks. Draws on mediation research in describing different approaches to resolving conflict. (TB)

Nonadversarial approaches to conflict resolution should receive increasing attention from educators facing increased government regulations, stable budgets, and diminished spending power. Mediation, with its emphasis on accommodation and cooperative problem solving, can reinforce the education community's commitment to reasoned discourse and…

This briefing paper examines the role of attorneys, and to a lesser extent advocates, in special education mediation. It attempts to "mediate" the debate by adopting the structure of mediation. It begins with a background chapter offering a historical basis for conflict resolution in special education. It then examines the positions held by both…

The paper addresses practical issues involved for building principals in mediating to determine the most "free appropriate public education" for handicapped children and avoiding due process hearings. Mediation is viewed as an ongoing process, and the harmful effects of legal battles over a child's placement or evaluation are noted. The paper…

Like other types of dispute resolution, mediation brings the parties in conflict together to solve their problems. It provides a fresh perspective by introducing a third party who is entirely neutral and is skilled in helping parties solve their problems. With the increasing dissatisfaction with the formal justice system, mediation has been…