Lack of library programs for foreign students is substantiated by a questionnaire sent to academic libraries. Specialized library handouts in foreign languages, purchase of materials about students' home countries, outreach by liaison librarian, library instruction, and staff development are suggested as means of providing service. Twenty-two…

Questionnaires were sent to 116 newly appointed reference librarians at academic institutions regarding the extent, content, and evaluation of their introductory training for their new positions. The majority of respondents indicated lack of overall planning and content depth in their training. (Author/EM)

Advocates providing automobile repair and service information in public libraries, and discusses collection development issues, reference services, and problems in making repair manuals available. Describes the collection and services for patrons in Tacoma Public Library and results of a survey of other public libraries holding automobile repair…

Reports the results of a survey which examined the response of academic libraries to the needs of deaf students in terms of reference services, staff interaction with students, bibliographic instruction, formal policies, and outreach programs. Several recommendations to improve library services to deaf students are presented. The questionnaire is…

This case study examines the implications of the installation and expansion of a CD-ROM local area network (LAN) in the Hofstra University library based on a survey of users' perceptions. Topics discussed include perceived strength of the periodicals collection; training issues; economic factors; physical space; and reference personnel. (eight…

Identifies problems that undergraduate searchers encountered in a search of the ERIC database on CD-ROM. Results of participant observation, questionnaires, and interviews are reported; a taxonomy of user problems is proposed that includes syntactic errors and semantic errors; and recommendations for menu selection systems, online help, and…

Describes a survey of academic librarians that investigated issues relating to CD-ROM indexes, including print index cancellations; cost versus other factors in cancellations; database vendors' charging structure; CD-ROM durability; student preference for CD-ROM over print; and effective use without librarian assistance. (22 references) (LRW)