The controversy over Afrocentrism in higher education institutions is discussed as an example of how multicultural norms can be used to resolve contentious issues. The paper concludes that the capstone of multicultural awareness programs should incorporate themes on tolerance, conflict resolution, uses of emotion, consensus building, stress…

In the context of a recent controversy over a mural at San Francisco State University (California), the president comments on several issues, including campus multiculturalism and racial issues, conflict resolution, public expectations of a university, and institutional leadership and responsibility in handling the controversy, both on and off…

The issues that arise in a college course on multiculturalism can touch students very personally and may be a first opportunity for many students to talk face-to-face about important social issues. Anticipating when students may become defensive, angry, hurt, or when conflict might erupt will help faculty know when to lower or raise the…

Four strategies that college leaders can use to encourage a sense of community are offered. The strategies, focusing on the campus culture, involve allowing conflict to be heard and examined, emphasizing cultural rather than managerial leadership, honoring differences, and creating awareness of differences in others. (MSE)