Describes technical assistance (TA) and advocates that institutions of higher education provide TA, notably through teacher education programs, to local school districts. Article discusses the TA process and provides a planning guide for establishing a local TA program. (Author/JD)

To measure impact of microcomputers in schools and estimate near-term future, observations are made regarding client calls--range, issues, themes, and callers--made to a school district consultant requesting help with microcomputer technology. Discussion includes numerous technical questions asked and process questions dealing with decision…