Administrators expert in their own areas often have little opportunity to reflect the totality of the academic enterprise. Career mobility, collaboration, personal and professional development of faculty and staff, career opportunities, and career development especially for women and minorities are discussed. (MLW)

The challenge of recruiting, retaining, and retraining information technology (IT) staff in colleges and universities affects the entire institution, not just the IT organization. Some of the issues surrounding the projected IT staffing crisis are outlined, and steps campus IT leaders can take to minimize the effect of staff turnover on…

Discusses the information technology (IT) staff shortage in higher education, and encourages collaboration between human-resource and information-technology professionals both on college campuses and at the professional-association level. Outlines some human resource development activities currently under consideration within two professional…

Purchased application software has created a new set of problems for project managers charged with selection and implementation responsibilities. Eight activity phases in the software selection process are identified. Development and utilization of this approach at the University of Houston are described. (Author/MLW)

Seeking alternative revenue sources, the University of Hartford (Connecticut) established a fee-based electronic information service for off-campus clients. After two years of pilot projects, market research, product identification and redesign, diverse marketing strategies, and financial investment, the service was not yielding anticipated…

At Eastern Washington University, strong executive leadership in a planning process incorporating a microcomputer-based model has begun to enable integration of campus planning and budgeting. The computer model offers departmental planners a sophisticated tool for analyzing alternative strategies over a number of years. (MSE)

The most critical challenge for higher education institutions in the near future will be to develop capacity for change, remove constraints to rapid response, remove unnecessary processes and administrative structures, question existing premises and arrangements, and challenge, excite, and empower all members of the academic community. (MSE)

It is recognized that growing management information systems will require increased user involvement in acquiring, maintaining, and manipulating essential institutional data. A technique called Service/Requirements Analysis has been developed for incorporating user input into system design and development. (MSE)

Issues surrounding the cost of Internet usage to individuals and institutions are addressed, including who currently pays for Internet use in colleges and universities, long-distance costs, how policy is set for institutional use, cost of transition to a larger system, and difficult issues to be faced in system expansion. (MSE)

Advancements in information technology have caused many colleges and universities to reconsider the organization of the units providing information services. Ranging from joint planning exercises to full vertical mergers, changes in organizational structure are powerful tools administrators can use to integrate and effectively manage information…

The 1990 winner of the ELITE Award for Exemplary Leadership and Information Technology Excellence in higher education offers his axioms for information resources management, covering authority/control, communications, project management, decision making, people management, strategic planning, change management, crisis management, and personal…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

A discussion of Executive Information Systems, the newest decision-support computer application for organizations, argues that this approach could profoundly change how colleges and universities are managed. Using graphics, icons, and mainframe data retrieval software, middle management can handle large quantities of information. Proven design…

National issues in computing are identified and approaches to meeting national goals through computer education and research are suggested. The role of computing in higher education, the new role for higher education as American society changes to an information society, and the merger of microelectronics and communications are discussed. (MLW)

In February 1980, Rush-Presbyterian-St. Lukes Medical Center in Chicago appointed a task force to study word processing/office automation and to make recommendations for acquisition, implementation, and administration. The group's working approach, findings, and conclusions are discussed. (Author/MLW)