Role expectations, ways of learning, and styles of verbal and nonverbal interaction are culturally acquired. Adult educators bear responsibility for understanding the dynamics of cross-cultural interaction and conflict in teaching diverse groups. (SK)

Some companies are finding ways to manage a culturally diverse work force: analyzing work force composition, increasing awareness of attitudinal differences and diversity issues, thinking interculturally about problems, mentoring diverse employees, making standards fluid enough for all achievers, and rewarding successful managers of diverse…

Describes Public Issues Education, a term used in the Cooperative Education Service for a range of multiparty approaches for addressing public issues, from formal conflict resolution procedures to coalition-building and collaborative problem solving. (JOW)

Public affairs education must help generate mutual understanding of all sides of an issue. Balance or fairness may be a better standard than either end of the education versus advocacy debate. (SK)