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Bessler, Joanne M. – 1994
This guide is built on librarianship training literature and customer service research from a variety of professions. It tells library managers how to identify and describe service ideals, to translate these ideals into realistic goals, and to lead new and experienced staff in fulfilling these service ideals. They are encouraged to focus the…
Descriptors: Librarians, Library Administration, Library Personnel, Library Planning
Fitzsimons, Gail E. – 2002
This book, aimed at mathematics and vocational educators and researchers, analyzes the historical, sociological, and practical elements of mathematics within vocational education against the emerging impact of technology. Focus is on the current situation of mathematics within Australian vocational and technical education and how that might be…
Descriptors: Adult Education, Competency Based Education, Cultural Images, Developed Nations