A 1979 law enacted by the state of Connecticut in response to a lengthy and bitter teacher strike may have served as a catalyst to improve the negotiation process. The law mandated a mediation process and compulsory binding-interest arbitration. (Author/WD)

A cooperative effort by a teacher's union and administrators in a vocational-technical system in Connecticut sought to reduce the instance and impact of student conflict. Techniques included peer mediation, problem solving, and a conflict- resolution curriculum. (JOW)