Having rewritten W. Edwards Deming's 14 points from an educational perspective, the superintendent of a state-run boarding school serving native Alaskans describes the transformation that the school and his own administrator role have undergone thanks to systems thinking and a paradigm shift demanding change at the top. (MLH)

In this collection, 32 Alaskan principals, retired principals, assistant principals, and principals-to-be share their experiences as administrators and reflect on their feelings about the nature of the work and about schooling issues in Alaska. Nine of the writings were selected from "Totem Tales," the newsletter of Alaska's Association…