Many professors and administrators express a common complaint about how universities work--that employees and units are often charged fees for work or services they receive from other campus units. This practice, often called "chargebacks," is much misunderstood because it seems counterintuitive: If you are employed by the university, why should…

Background: This paper considers some economic aspects of a therapy and support service for people with stroke and aphasia. This material was part of a broader evaluation of the service, which is reported elsewhere (van der Gaag et al. 2005, van der Gaag and Mowles 2005). Aims: The purpose of this part of the study was to investigate the…

This author, in a Leadership column published earlier in EDUCAUSE Review (2002), urged institutional and IT leaders to "move beyond the rhetoric." The earlier article addressed the rapidly changing atmosphere in which higher education IT was evolving and the need to align the IT plan with the strategic direction of the institution in order to…

This article examines the steps in creating a facilities master plan. The facilities master plan is a long-range look at the development of one's facilities, combined with an implementation plan that indicates the steps, sequence and costs to get one there. There are three basic steps: (1) analyzing what one has (assessing one's facilities to…