In this article, the author relates that similar to the time he bought his new computer, he had the opportunity to experience poor customer service when he and his wife signed their child up for a preschool program. They learned that the staff at the preschool didn't want parents looking over their shoulders and questioning their techniques. He…

Presents excerpts of interviews of leading trendwatchers who have studied or participated in early childhood and prekindergarten efforts in public schools. Provides an excerpt from the National Child Care Association's position statement on publicly funded pre-k child care programs in public schools. (BB)