As more government agencies request information and records from colleges and universities, it is important that all institutions establish standard procedures for handling such requests. Administrators should: learn the personality of the particular agency or office making the request; establish a professional, cooperative, non-adversarial…

Reports on a options and issues discussion at a December 1997 Orlando (Florida) meeting of CAUSE97 on providing access to campus technology resources. Options discussed included departmentally and/or university-owned modems, third-party provider contracts, and using wireless access. Issues included providing authentication, assuring network…