Most commentaries and empirical investigations on mentorship have focused on academic and professional outcomes to date. Drawing on literature from various areas of mentorship, we propose an approach of effective mentorship based on caring and compassion for personal aspects of young adult mentees. As such, we outline characteristics of a…

Web is a globally distributed, still highly personalized media for cost-effective delivery of multimedia information and services. Web is expected to have a strong impact on almost every aspect of how we learn. "Total Quality" is the totality of features, as perceived by the customers of the product or service. Totality of features…

The article focuses on support issues relating to students on international degree programmes, and draws on the findings of a qualitative research project involving students enrolled on a joint degree course in English and education studies delivered at two higher education institutions in England and the Netherlands. Students on the programme…

As writing skills have a significant impact on a Law student's ability to successfully complete assessment tasks, it is important to identify early, and refer to appropriate programs, students likely to benefit from language and writing skills support. This article describes in-class exercises developed in the Law School at the University of…

Retention and continuation are key challenges for educators in higher education; understanding the issues that make either a positive or negative impact on student success and drop-out is therefore pivotal. Previous studies have concentrated around the issues contributing to students' decisions not to continue with their course of study. In…

Oregon State University (OSU) is located in Corvallis, a community of 53,000 people situated in the heart of the Willamette Valley between Portland and Eugene. Approximately 15,700 undergraduate and 3,400 graduate students, including 2,600 U.S. students of color and 950 international students, are currently enrolled at OSU across 11 academic…

Paradise Valley Community College (PVCC), located in Phoenix, Arizona, is part of the Maricopa County Community College District (MCCCD). PVCC was founded in 1987 and in the fall of 2007 served 8,739 students in credit courses. Since 1997, PVCC has been on a quest to become a "more learning centered" college. As a result of placing…

California State University, Sacramento, commonly referred to as "Sacramento State," is a booming metropolitan university located on 300 acres in the state capital of California. The university, the seventh largest in the California State University system, enrolls a multicultural student body of approximately 29,000 students. At…

Early College High Schools (ECHS) are at the forefront of high school reform embodying the principles of rigor, relationship, and relevance. This study examines students' learning experiences in the context of relationships and rigor at an ECHS. Specifically, I investigate factors that influence students to attend an ECHS, what they attribute to…

This case study explores student perceptions and experiences of advising at a New Zealand university. It considers the implications arising from the students' responses and also investigates the influence of students' demographic characteristics on perceptions of advice. Both first- (n = 191) and final- (n = 171) year cohorts of students were…

This article reports that the facilities arms race in college sports has a new frontier: academic-services buildings. Over the past decade, a dozen major college programs have built stand-alone academic centers, most of them for the exclusive use of athletes. At least seven more colleges are planning new buildings or major renovations in coming…

Mathematics Support Centres are to be found in various forms in the majority of UK higher education institutions. They have been established in order to ease widespread and serious difficulties that a significant number of students have with mathematics, particularly at the school-university transition. They usually offer mathematics and/or…

Frederick Community College (FCC) is a comprehensive open-door community college that serves the citizens of Frederick County, Maryland, the state's largest county by size and seventh in population (230,000). It is located in central Maryland, equidistant from Baltimore and Washington, D.C. The college's character as a learning college is…

Texas A&M University is a research extensive institution located in College Station. More than 45,000 students attend the university (about 20% are graduate or professional students). Academically, the university is known for its engineering, business, and agricultural and veterinary medicine programs, although there are more than 150 programs…

To improve student retention in distance education, Simpson suggested in 2003 that institutions analyse their own retention characteristics and "spot the leaks." In 2008 the Centre for Distance Learning at Laidlaw College, New Zealand, employed two part-time academic support coordinators in an effort to improve student retention and…