Increased competition from Internet merchants, coupled with the swelling popularity of electronic books and skyrocketing textbook prices, is forcing the nation's college stores to get creative, find new ways to boost revenues, and drive sales of books and other merchandise to students and faculty. To make up for lost revenue as a result of…

In a year when a difficult economy presented fewer opportunities for immediate gains, the major industry players have defined their business strategies with fundamentally different concepts of library automation. This is no longer an industry where companies compete on the basis of the best or the most features in similar products but one where…

Jokes about "Dark Angel" and "Blackborg" surfaced almost immediately after Blackboard Inc. announced its plan to buy course-management software competitor Angel Learning, the author reports. Angel had lured away dozens of Blackboard clients in recent years with a friendly, approachable corporate culture that stood in sharp contrast to Blackboard's…

The explosion of Web 2.0 into libraries has left many smaller academic libraries (and other libraries with limited computing resources or support) to work in the cloud using free Web applications. The use of commercial Web hosting is an innovative approach to the problem of inadequate local resources. While the idea of insourcing IT will seem…

The purpose of this paper is to report the results of a quantitative analysis exploring the interaction and relationship between the online database and electronic journal collections at the J. N. Desmarais Library of Laurentian University. A very strong relationship exists between the number of searches and the size of the online database…

This paper analyzes changes to the definitions of "authorized users" contained in electronic resources licenses and embedded in access control technologies from the mid-1990s to the present. In analyzing changes to the license and technology-based definitions, it tracks shifts in major stakeholders' perceptions of authorized users and…

Libraries are an interesting instance of the radical transformations that higher education is experiencing. The neoliberal turn that has led to the commodification of what scholars do--teach and create knowledge--has had a profound effect on the academic library. But the political economy of the transformed library is invisible to many if not most…

This study investigates librarians' satisfaction with general interdisciplinary databases for undergraduate research and explores possibilities for improving these databases. Results from a national survey suggest that librarians at a variety of institutions are relatively satisfied overall with the content and usability of general,…

The "twisted cyber spy" affair began in 2010, when Google was attacked by Chinese cyber-warriors charged with stealing Google's intellectual property, planting viruses in its computers, and hacking the accounts of Chinese human rights activists. In the ensuing international embroglio, the US mainstream press, corporate leaders, and White…

At least 18 colleges are scrambling to inform tens of thousands of students that they are at risk of having their identities stolen after SunGard, a leading software vendor, reported that a laptop owned by one of its consultants was stolen. The extent of the problem is still unknown, though many of the campuses that have been identified are in…

First offered to public libraries in 2004, downloadable audiobooks have grown by leaps and bounds. According to the Audio Publishers Association, their sales today account for 21% of the spoken-word audio market. It hasn't been easy, however. WMA. DRM. MP3. AAC. File extensions small on letters but very big on consequences for librarians,…

In March 2007, SirsiDynix notified its Horizon and classic Dynix customers that it would not be releasing Horizon 8.0 in favor of developing its Unicorn software. As vice president/president-elect of SirsiDynix's Horizon/Dynix user group, the author was one of the first ones to be notified of this abrupt change in company strategy. The news sent…

This article is the fourth in a series of articles published annually by "Computers in Libraries" surveying integrated library systems and services (ILSs). The purpose of the annual survey is to enable comparison of the ILSs that are available. ILS vendors are in constant pursuit of an ever-changing, consistently vague definition of what the…

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…

The recent introduction of Google Scholar has renewed hope that someday a powerful research tool will bring continuing education literature more quickly, freely, and completely to one's computer. The authors suggest that using Google Scholar with other traditional search methods will narrow the research gap between what is discoverable and…