Describes five steps which instructors at Stone and Webster Engineering Corporation follow in preparing one-hour training courses on engineering assurance procedures. (CMV)

Discusses the causes of variability of training impact and problems with previous models for evaluation of training. Presents the Success Case Evaluation approach as a way to measure the impact of training and build learning capability to increase the business value of training by focusing on a small number of trainees. (Author/LRW)

Discusses the effectiveness of corporate training programs and the role of management. Development of a training policy based on training needs is discussed, an evaluation model for corporate training is described, and discrepancies between expectations and actual experiences of trainees and managers are discussed. (10 references) (LRW)

Raher than bemoan the lack of leadership potential among younger employees, McDonnell Douglas Corporation has embarked on a comprehensive strategy of on-the-job development for staff members at all levels of the organization. Three types of rotational training are being used to address corporate, functional, and intracompany needs. (Author)

Of the 1,005 companies that responded to a 1989 American Management Association survey on basic skills testing in the workplace, 345 companies (34.3 percent) indicated that they conduct basic skills testing and 89 percent refuse to hire candidates who fail the test. Of companies that sponsor remedial training, most are enthusiastic about the…

Offers a definition of electronic performance support systems (EPSS) which is evolving to a systems approach. Highlights include strategic issues, including improved quality, retention of corporate knowledge, and responsiveness to business change; and cost factors, including increased productivity, reduced training costs, and development costs.…

Discusses CD-i (Compact Disk-Interactive) and its possible uses for training. Topics addressed include examples of companies now using CD-i for training; advantages of CD-i and computer-based training; standards for CD-i; repurposing video and videodisks to CD-i; use in industrial settings and for federally mandated training; and marketing. (LRW)

The fundamental principles of Keiretsu, a Japanese style of business alliance, were used to create a training partnership model that outlines a plan for implementation and a structure for monitoring. Discussion includes training program needs, purposes of learning in professional development programs, reasons for cooperative training, and the…

Describes a program developed by the Northeast Maryland Waste Disposal Authority to teach government buyers how to buy recycled materials. The program consists of a hands-on training seminar and a manual that offers step-by-step instructions for setting up a buy-recycled purchasing program. (LZ)

Discusses instructional design and the integration of computer-assisted learning (CAL) into corporate training. Topics include the social context of learning in models of instructional design, and CAL as a substitute for other instructional media, as an enrichment, and as an organizational innovation. (LRW)

Discusses skills development and presents a matrix that combines two skills classifications: closed and open skills, and discrete and continuous skills. Examples of each type of skill are given, implications for instructional design are considered, and the creation of a museum of examples of open-skilled products and performances for instructional…

Argues that, when technical publications and technical training departments work together, writers learn from trainers about the users, trainers get help in producing training materials, users get integrated training and technical manuals, and the company displays a unified approach. (SR)

Presents training program components for environmental consulting and testing positions: (1) preparation, (2) conducting the training, and (3) evaluating the training. (MCO)

Provides an outline by which corporations can develop internal auditing programs to comply with government standards. Points discussed include roles and responsibilities; instructional design; and supporting documents. (MDH)

Analyses whether the participation of workers in general, sector-specific, and firm-specific training affects their expectations on job mobility within or outside the call centres sector. Distinguishes between the perceived difficulty to find an equally attractive job and the inclination to quit for another job. Employing data on 525 call centre…