This article documents the job gains recently experienced in the temporary help industry, and discusses reasons for the increase in demand for temporary workers and factors leading to the growth in supply of workers for temporary jobs. It also discusses differences in the occupational segments of the temporary help market. (CT)

Focuses on the degree of cyclical sensitivity of the fast-growing services industry. Also examines the employment growth record of the services division, including its impact on overall economic stability in the postwar period. (CT)

In Britain, the retailing, computer services, transportation, and communications industries have hired increasing numbers of college graduates, both because of demand for skills and oversupply of graduates. This has contributed to temporary and permanent job upgrading through expansion of tasks and responsibilities in certain jobs. (Contains 14…

Investigated the stigma attached to child welfare services in the Netherlands, United Kingdom, and Spain. Found that stigma continues to be part of the experience of using and delivering such services, despite positive determination of policies in all three countries that this should not be so. Also found that the experience of stigma can, with…

Documents the growth in aesthetic service occupations and issues regarding employability: interpersonal skills, training, and social exclusion of those deemed unsuitable for "style" labor. Examines a Scottish training program that raises concerns about social control but may improve the employability of long-term unemployed persons.…

Interviews with 26 information technology professionals in British Columbia government indicated that all wanted to feel their input was valued and to make a difference. They wanted management and leadership skill training and opportunities for advancement. The unstable environment of the government workplace made retention a challenge. (Contains…

The International Monetary Fund (IMF) and the World Bank have been trying to help developing countries speed up economic growth in order to help eradicate poverty. In the last two decades these policies in the Dominican Republic have caused rapid and severe changes. Over the last two centuries Dominican culture has faced numerous challenges…

For years, doing laundry at Columbia University (New York) was just as labor-intensive as it is at most universities. Fortunately, as of last spring, laundry life at Columbia has changed dramatically. Today, with the help of a real-time Web-based service called LaundryView, students can log on to the system via the LaundryView Web site from a link…

The key to the success of the Marriott Corporation is its emphasis on employee satisfaction and training. Because it is a service industry, the Marriott Corporation relies on the quality of the contact between its employees and its customers. Education is also a service industry in which this contact is vitally important. Some ingredients of…

This essay discusses the severe limitations in employment opportunities for black women during the early 1900s. The collection of photographs depicts black women in the following occupations: (1) nursemaid; (2) fieldhand; (3) dairymaid; (4) laundress; (5) factory worker; (6) beautician; (7) business owner; (8) organization president; and (9)…

The mechanisms, objectives, and uses of performance assessment in public service occupations in the United Kingdom and other countries are examined and their implications for use in higher education are discussed. It is suggested that politically, the relationship of professional providers and consumers will increase in significance. (MSE)

Examines the relative importance of education credentials in consumer perceptions of self-employed business people. Using 1980 national cross-sectional data on goods- and service-producing occupations, the regression analysis shows that highly educated entrepreneurs are not influenced by consumer credentialism. Includes 17 references. (MLH)

Three articles spotlight three groups of service-producing industries. "Health: Crossroads over the Horizon?" (Kahl and Clark) examines health occupations, patient care, paying for health care, and the impact of these changes on occupations. Hecker and Murphy look at "Retail Trade" with special attention to part-time and temporary jobs. Levine…

This study reports results of a survey of university presidents concerning their priorities among programs of continuing education, applied research, and technical assistance or consulting to assist state and local public officials. Comparisons of priorities are made between land grant and non-land grant universities. (Author/CT)

Describing a rationale and structure for including more goods servicing activities in industrial arts curricula, this article discusses servicing careers and describes a servicing systems model and a product servicing model. (LRA)