We are building conventional library space without making the paradigm shift our digital environment requires. The chief obstacles to change lie in our conception of readers as information consumers, in our allegiance to library operations as the drivers of library design, and in the choice made between foundational and non-foundational views of…

Twenty multiple-choice questions test basic knowledge of the Chemical Abstracts Service online database. (6 references) (MES)

Twenty multiple-choice questions test for basic knowledge of the AGRICOLA database on the regular, non end-user systems. (5 references) (MES)

Summarizes remarks of the presidents of DIALOG, Mead Data Central, and BRS on the expansion of several European databanks into the American market. Comments focus on the competitiveness of the marketplace, the provision of international information by American systems, the expectations and prospects of the European companies, and American plans.…

Examines the new pricing policy adopted by the Chemical Abstracts Service, which is based on search term charges rather than connect time. Technical and business developments leading to this change are reviewed, and reactions of several experts in the online field are included. (MES)

Genealogists and librarians often clash, but these library patrons should receive equal aid and time from reference librarians. (A related article is LI 502 568). (SJ)

Describes a special reference service that supports administrative, planning, management, and technical levels of an organization operating within the research and development and major systems acquisition environment. More than 15 references are cited. (Author/FM)

Describes what is happening concerning developmental information service guidelines published by the Reference and Adult Services Division (RASD) of the American Library Association (ALA) in 1976 and discusses evaluation guidelines for reference/information services of libraries. (Author/JD)

Briefly describes content of eSchool News Online, an Internet-based publication for school officials containing reviews of current events, news relevant to schools, searchable archives, funding sources, technology forums, a calendar, and online access to hardcopy publications and special reports. Web address is www.eschoolnews.org. (PKP)

Herrick Library (Alfred University, Alfred, NY) reference guru of 18 years, Frank McBride, retired recently, leaving a smaller and less experienced staff to collectively handle reference questions. Frank had conscientiously documented much of his experience in a collection of paper files. In this column, the author (Herrick's new coordinator of…

Linking research and teaching is a topic of international interest. The links may take many different forms and may be found in all types of higher education institution. The main aim of the paper is to explore the complexity and contested nature of the research-teaching nexus in different national and institutional contexts, with particular…

This article considers strategies for promoting information literacy other than classroom instruction. Library services, such as the creation of pathfinders, excellent reference practices, and provision of user-friendly Web pages, are considered in terms of how they might be useful in supporting an information literacy initiative.

The provision of equitable library services to distance learning students emerged as a critical area during the 1990s. Library services available to distance learning students included digital reference and instructional services, remote access to online research tools, database and research tutorials, interlibrary loan, and document delivery.…

The author investigates issues faced by academic research libraries in providing virtual reference services to unaffiliated users. These libraries generally welcome visitors who use on-site collections and reference services, but are these altruistic policies feasible in a virtual environment? This paper reviews the use of virtual reference…

Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that…