"The professional doctorate in education prepares educators for the application of appropriate and specific practices, the generation of new knowledge, and for the stewardship of the profession" (CPED, 2009). The Johns Hopkins University EdD attracts diverse learners with varying experiences with statistics and research methods. These…

The need to improve institutional performance seems clear considering equity gaps and the high costs associated with higher education. Although the idea of holding higher education institutions accountable for their students' success is laudable, it is also pushing many institutions to make decisions based on meeting externally imposed metrics.…

Recently, the University of South Africa widened access to academic facilities and services at one of its study centres. Although this is laudable and demonstrates a commitment by the university towards its students, it raises these three concerns (1) What is the occupancy rate of the facilities? (2) To what extent are these improved facilities…

In 2004, the Southern Association of Colleges and Schools -- Commission on Colleges, (SACSCOC) required a Quality Enhancement Plan (QEP) for accredited postsecondary education institutions as part of the decennial reaffirmation process. The goal of any QEP is to improve student success. However, little evidence exists regarding the effectiveness…

Extended education services are expanding in Switzerland. Their quality depends on the working conditions and well-being of staff. This study examined the relationships between job demands, job resources and well-being using the job demands-resources (JD-R) model. 655 staff members from 113 extended education services from three Swiss cantons…

This article highlights several examples of student affairs practitioners and graduate preparation faculty engaging in the scholarship of practice. In doing so, these individuals merit a designation as scholars of practice because they are conducting research using their disciplinary knowledge and skill to address an institutional problem or…

This article offers recommendations for online graduate students, instructors, and universities to better meet the needs of students with disabilities who increasingly participate in online courses. Using semi-structured interviews, researchers asked what recommendations participants from respective disability categories have for supporting them…

STEM courses can be difficult for students adjusting to college. Effectively and equitably identifying students who could benefit from academic support is challenging, especially with changing strategies around use of standardized test scores. Alternative tools to identify those in need of academic support interventions are needed. The authors…

Since the inception of the Higher Education Opportunity Act in 2008, there has been an increase in the number of post-secondary education institutions in the United States that have established inclusive postsecondary programs for individuals with intellectual disabilities to attend college and achieve higher levels of employment. Previous studies…

Office hours are an integral component of science, technology, engineering, and math (STEM) courses at nearly all colleges and universities. Despite their ubiquity as a support mechanism, there has only been limited work examining how instructors approach office hours and what shapes these approaches. Here, we conduct a phenomenographic study to…

College campuses are responsible for coordinating support services to keep students on the success track. Student issues often inhibit or obstruct progress toward a degree. The impact of COVID-19 has affected student trajectory and persistence toward a college degree, and students are feeling this impact. Two surveys conducted of students at…

Purpose: Unless higher education institutions ensure that first-rate academic programme offerings are supported with the provision of high-quality services, student satisfaction, retention, enrolment and ultimately, viability of the institutions will be adversely affected (Canic and McCarthy, 2000). The purpose of this paper is to evaluate the…

This article focuses on the role of theory and assessment in shaping student services and support through collaboration between student and academic affairs. Specifically, this paper highlights the use of a first-year student assessment tool that informs student support practices in the College of Agriculture at Louisiana State University (LSU).…

The purposes of this research were (1) to develop components and indicators of effective academic affairs administration of secondary schools, (2) to examine the congruence of the developed models of the components and indicators of effective academic affairs administration of secondary schools, and (3) to determine the congruence of a structural…

The COVID-19 pandemic has substantially impacted higher education. The unexpected move to online learning and support services has created many challenges. International students, who often are unfamiliar with the culture and norms of American higher education, have been particularly disadvantaged. Analyzing data received through an online survey,…