The dramatic changes brought on by the COVID-19 pandemic have changed the way in which mathematics and statistics support is offered. Students and staff have been presented with new opportunities and challenges. One-on-one interviews were conducted late in 2020 with 23 students and staff who had experience with fully online mathematics and…

To the knowledge of the present researcher, studies on the experience of blind students in the Ethiopian higher education institutions are very limited, and thus this study is meant to make some contribution on the subject. The study focused on the experiences of 22 blind students, randomly picked from two campuses of Bahir Dar University. To that…

Two periods of compulsory school closure in England as a result of the COVID-19 pandemic necessitated the adoption of virtual teaching and learning environments. Although such platforms had already been launched in English schools prior to March 2020, when schools closed, their usage by classroom teachers had not been established. Pupil premium…

In response to the critical gap in the literature, the research team conducted a phenomenological study of first-semester counseling master's students' experiences amid the COVID-19 global pandemic. The following themes emerged: academic supports, external supports, meaning-making, academic stressors, and external stressors. Implications for…

As a graduate assistant at the University Speaking Center (USC), Rebecca Ray investigated the ways how the diverse staff works together cohesively to be both fascinating and effective. She conducted two different focus groups at the USC during downtime to create an open dialogue for learning about what makes us diverse. She found that diversity is…

This chapter provides an insiders' view of a partnership between student affairs and academic affairs at one historically Black college or university (HBCU). Using a learning communities initiative as the primary example, we describe how the two divisions have intentionally created a durable working partnership for student success.

The mission of most writing centers is to cultivate effective and independent writers. However, in sessions with students from culturally and linguistically diverse backgrounds, tutors tend to make direct edits on their writing products despite writing center policies that discourage such practices and encourage process-oriented writing…

This research paper demonstrates the distribution and change of students' geographic origin in the Academic Success Center of a liberal art university from academic year 2015 to 2017. GIS (Geographic Information System) is used as the research tool, and maps are produced in accordance with the count of participants' home address zip code. Results…

With increasing globalisation and internationalisation, student mobility, and a need for income generation, most universities in the UK and other parts of the world now seek to attract greater numbers of international students. Non-traditional approaches to teaching and learning delivery have been incorporated into modern medical education…

With university libraries increasingly viewed as the hub of academic development, (Pearson, 2003; Fallin, 2016) the University of Bristol has recently completed a pilot project to develop academic skills support embedded within its library services, as part of the University's 'Bristol Futures' initiative. This pilot, 'Study Skills', was indicated…

This study explores the academic and social experience of international students in colleges in the United States of America. Specifically, the study focuses on colleges with a high percentage of international students as they represent diverse cultural backgrounds and contribute significantly to the campus environment. Data were collected from 30…

To attract and retain international students, institutional support services at Asian universities must add value from the student's perspective. This study aims to explore international students' experiences at Indian higher education institutions and understand their thoughts on how the university's International Student Office (ISO) could best…

Within the past decade, there has been a shift in how our guiding professional documents conceptualise information literacy (IL) - evolving from a skills-based conceptualisation to one emphasising ways of thinking and knowing. This has been both productive and disruptive. Our professional documentation does not provide a framework for making this…

A critical area of debate in an era of evolving university support systems is how best to offer support to students in challenging disciplines. This study examines the effectiveness of current frameworks in addressing the needs of engineering students. This research employs a mixed-methods approach to identify the experiences of final-year…

During a global pandemic, many students in 2020-2021 turned to peer-facilitated academic support through supplemental instruction (SI) to succeed. In this study, proficient students were hired as SI Leaders and trained to facilitate study sessions in a collaborative virtual learning environment. The impact of online SI support is assessed upon…