Explains symbolic interactionism as a theory for analyzing research based on a qualitative interpretive process that can help librarians to understand the way in which the library staff and users view services, training, policy, and other issues. The theory focuses on the symbolic meaning of objects, such as books, and events as they are…

Describes the policies and procedures developed at the Vineland Public Library (New Jersey) for a program to lend laptop computers. Discusses laptops for in-library use and for home use; obstacles, including staffing ramifications and maintenance demands; checking for inappropriate Web sites left on the hard drive; and benefits for the users. (LRW)

Describes a study that investigated the use of electronic book devices by college students, professors, and librarians. Topics include the use of personal digital assistants (PDAs); challenges for libraries, including policies for PDAs; technological problems with PDAs; and student attitudes. (LRW)

Provides background on federal literacy programs and legislation. Proceedings of a national literacy forum for state libraries are summarized, and priority issues identified by participants are listed. The importance of the library role is emphasized. (MES)

Describes a survey of public libraries that examined the phenomenon of latchkey children. Findings discussed include the estimated number of latchkey children in public libraries, effects on the library, library policies, and services provided and recommended for latchkey children. Specific recommendations to help public libraries clarify their…

Investigates whether textbooks are appropriate for a college library collection. Discussion includes an overview of collection development policies; the definition of a textbook; textbook references; and selection criteria for evaluating a textbook=FEs desirability as a library resource. (28 references) (SLW)

Examines libraries' policies of keeping patron records private and confidential. Addresses the idea that libraries use their automated systems to retain and use patron data to develop and improve library services. Describes uses of patron data that can help libraries develop targeted services to users to better meet their information needs. (JMV)

Illinois libraries and library districts should be aware of the employment "at-will" doctrine in their hiring, firing, and employment policy decisions. Because changes in the law require greater scrutiny of employment manuals and policies, recommendations are made for reducing administrative burdens, record keeping, reviewing employment…

Describes a major deaccessioning (weeding) project begun in 1985 at the library of the Nebraska State Historical Society, including a brief history of the Society and the events leading to the decision to weed. Public controversy over the handling of the project, benefits of the weeding, and new acquisitions policies are also discussed. (MES)

Discusses privacy issues related to electronic libraries. Highlights include finding guidance and information on the Web, including the American Library Association, Center for Democracy and Technology, and the Electronic Privacy Information Center; legal responsibilities in maintaining privacy rights of patrons who access the Internet; and…

Data that is meaningful and purposeful is collected to assess the state of our library media programs, services and policies. The way in which one can develop the skills required to collect, analyze, interpret, present, and use data is presented.

This essay explores some of the conflicts faced by the author, a liaison with book-selection responsibilities to a university English Department. These conflicts include: trying to fill gaps missed by profiles set up with our book vendor; trying to achieve a reasonable balance between canonical and non-canonical texts; between primary texts and…

Noise in a community college library can be part of the nature of the environment. It can also become a huge distraction for those who see the library as their sanctuary for quiet study and review of resources. This article describes the steps that should be taken by library staff in order to be proactive about noise and the library environment,…

The author reviews the evolution of the Circulation Department at the Georgia Institute of Technology (Georgia Tech) Library and Information Center from 2001 to the present. It is shown how a traditional circulation department with poor customer relations transformed itself by adopting innovative policies and services leading to improved customer…

Identifies interacting principles of theory of library service and indicates nature of library policies, activities, and professional values upon which implementation of principles rests. Library users ("worthy" and "needy"), hierarchy of service functions (stimulation, guidance, instruction, information services, access,…